Serve as the lead point of contact for all customer account management matters
You will be responsible for building and maintaining strong, long-lasting customer relationships
Overseeing customer account management, including negotiating contracts and agreements to maximize profit
Identify new business opportunities among existing customers.
Connecting with Key stakeholders ( UK, NO,Singapore )
You will be responsible for for sales the Insurance and CRM products
Discover and analyze gaps in customer experience and identify "early warning" signals - and work with cross-functional teams to address those signals
Be the voice of the customer - use your insights to drive change in the team and in Contemi
You will be a liaison between the customer and internal teams (including Sale, Marketing and Product Development /Delivery Team departments) to improve the entire customer experience.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
To be successful in this role you must have some of the following:
Proven account management or other relevant experience with above 10 years experience focusing in IT, insurance and/or software development
Have experience with insurance domain is a large plus
Proven ability to understand technology, and clearly articulate value proposition to the customer
Communication with customers in a way that creates trust
Enjoy selling products and services in order to create value for customers
Excellent listening, negotiation and presentation abilities
Demonstrable ability to communicate, influence Key stakeholders ( UK, NO, Singapore ) at all levels of an organization
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Experience delivering client-focused solutions to customer needs
Good analytical and problem solving skills
Familiar with Agile development methodologies, Atlassian products ( jira , Confluence…)
Fluency in written & spoken English language
Adaptability and flexibility, ready for change
Desire to create something big.
Attractive salary package + 13th payment + additional performance bonus
Salary review every year
Your contributions to social insurance, medical insurance, unemployment insurance and your income tax covered.
15 days of annual leave and 10 days of paid sick leave per year.
Health checkup + health care package
Company trips twice a year and small events at least once every month.
Fitness & sport activities: Football, Badminton, Yoga, and Table Football.
Free and un-limited snack, tea, coffee…
You will have Laptop or desktop and extra full HD monitor for work purposes
Good career advancement opportunities
Opportunities to work overseas in UK / Norway / Singapore
Coaching and training supported
And much more, join us and let yourself explore other fantastic things!
Our working environment
Agile project management style. International, English-speaking, dynamic and friendly working environment
Flexible working hours of 5 days a week
Work with those who see the workplace as a second home
* Tầng 6, Toà nhà PJICO Tower, 186 Điện Biên Phủ, District 3, Ho Chi Minh