Hồ Chí Minh
Toàn thời gian

Mô tả công việc

*** Training and Development

- Conduct Workshop/Training for TA and Operation

- Suggest courses to Academic/HO

- Operation Officer and TA Development

*** Property management

- Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;

- Maintain all facilities and equipment in proper conditions: clean, safe and workable

*** Staff supervising

- Observe/monitor to make sure Operation Officer’s performance is accurate and professional

- Monitor to make sure Operation Officer follow policies, procedures, instructions, internal regulations and standards

- Check ERP to make sure every process is applied correctly

- Arrange staff working schedule

*** Inventory

- Responsible for appropriate forecast and ordering of books and materials for centre use

*** Course administration

- Before a class start: classroom, teacher, TAs, books, CDs, POS, resources.

- Monitor ILA parents to make sure all information correct

*** Class schedule

- Work closely with sales and care team to merge or fill classes to burn revenue

- Monitor all class to alert CM to avoid delay or cancel

- Work close with sales and care team to forecast new classes

* TA Performance management

- Observation: conduct, corrective action

- Performance Appraisal

- Disciplinary Process

- TA SS: conduct, follow up improvement action

- Social/Motivation activities

Yêu cầu công việc

- Prefer 03 years working experience in foreign company and in service product

- Prefer working experience in an educational organisation

- University graduated

- Ability to work independently and as part of a team

- Fluent in both English and Vietnamese

* Skills

- Leadership/ownership

- Management skills

- Team building and Communication skills

- Problem solving skills

- Training and coaching skills

- Well-organise and detail management

- Ability to work independently and as a part of the team

  • Fluent in both English and Vietnamese (Upper - intermediate level)
  • Familiar with Microsoft Office
  • Be able to work on shifts and travel


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