Experience: 02 years up.
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.
✔️ To response and ensure the customer enquiries and requests are addressed in a
✔️ To coordinate with sales team, other internal teams, suppliers to ensure the
product quality and customers’ requirements are met
✔️ To handle customer complaints according to the Company procedures and
✔️ To communicate with sales team and key vendors regarding the latest
development of the customers and to maintain updated customer profile
✔️ To proactively share among team members on new product / system knowledge
and on lessons learnt from the mistakes to improve quality of the whole team
✔️ To assist and back up other team members and provide supports and report to