In charge some dealers with following tasks:
- Achieve Service KPI & Performance assigned Dealers, region or territory
- Improve dealer Service operation quality (conduct SOP, dealer improvement monthly), CSI, follow up dealer conduct service promotion program
- Represent and liaison HMV with Dealers interm of Service business
- Coordinate resolution of specific issues of dealers
- Training: conduct the needed training for dealer’s staff
- Reporting: daily/ weekly/ monthly/ yearly reports about the performance of service of each assigned dealers
- Other job is assigned by management.
- Bachelor’s Degree in University, major in Automotive/Operation Management
or related fields.
- Prefer having at least 03 years working experience in Automotive/Operation
Management field.
- Fluently in English & MS Office (TOEIC 550 or above)
- Good communication and problem-solving
- Have project management skills, on site continuous improvement skills,
analytical skills.