1/Operation Management
Operation management of ship/daily basic;
HR arrangement;
Staff meeting at beginning of shift;
Practice orders from Manager;
Weekly/Monthly work plan for staff and implementation;
Cooperate with other department to ensure restaurant operation run well;
2/Service quality management
Develop Monitoring Mechanism and monitor the Quality Standard implementation, purchasing procedure;
Daily report to Manager;
Propose restaurant daily activities;
3/Reservation Management
Monitor reservation detail;
Be in charge of event or special reservation if any;
Together with Chef, do planning for special menu of the day/event/banquet;
4/Customer Relation management
Deal with any appeal/complain from customer;
Monitor and evaluate customer satisfaction following Company regulation;
Report result to General Manager;
5/Asset management
Approval for daily material purchase of which related to his area in-charged;
Check and confirm for stock-out receipt;
Monthly check for tool and equipment stock – and report/explain to Manager for lost/damaged quantity;
Check and confirm for transferring asset, food, and dishes;
6/Staff management
Involve in recruitment and training new staff;
Guide and coach staff in accordance to fine-dining hospitality standard;
Probation review for staff;
Worksheet planning and allocating if needed;
Appointing task and responsibility for staff;
Evaluate result and capacity for staff;
Practicing Company HR regulation;
Control Tip Money of the shift/day;
Sign (be responsible for) order cancellation/ invoice cancellation of the shift/the day;
And other duties as assigned by BD Manager;
Graduated from hospitality major;
At least 4-year experience in F&B business;
English fluently;
Strong communication and interpersonal skill;
Team working, work independently and self-motivated and highly integrity;
Reliable and trustworthy, pleasant manner;
Interpersonal Skills Can Do Attitude, Result Oriented, sharing spirit.
SALARY & BENEFITS
Salary: Competitive
Benefits:
13th month Salary;
02 months` salary for personal target and more;
Quarterly bonus based on company performance;
Entitled to bonus fund of 10% company`s profit;
Opportunity to prove your ability and develop yourself.
Work location: No 27B Nguyen Dinh Chieu Street, District 1, HCMC