30-11-2020
Hồ Chí Minh
Toàn thời gian

Mô tả công việc

  • Provide helpdesk support and resolve problems to the end user’s satisfaction
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Modify configurations, utilities, software default settings, etc. for the local workstation
  • Utilize and maintain the helpdesk tracking software
  • Document internal procedures
  • Assist with on-boarding of new users
  • Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
  • Install, test and configure new workstations, peripheral equipment and software
  • Maintain inventory of all equipment, software and software licenses
  • Report issues to the IT Manager
  • Manage PC setup and deployment for new employees using standard hardware, images and software
  • Assign users and computers to proper groups in Active Directory
  • Perform timely workstation hardware and software upgrades as required

Yêu cầu công việc

  • Troubleshooting and problems solving skills
  • Strong teamwork skill
  • Ability to self-train on new technologies
  • Basic reading, writing in English

 

Địa điểm làm việc: 225 Trần Bình Trọng, Q.5, Tp. Hồ Chí Minh.

Thời gian làm việc: thứ 2 - thứ 6

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