• Build and drive sales plans for Korean clients in Vietnam, covering both direct and partner-based channels.
• Align market coverage, technical support, and resources to match customer requirements.
• Contribute to quality initiatives that improve customer experience and business performance.
• Execute sales actions that support company goals and target achievement.
• Meet customers regularly to understand their projects, maintain strong relationships, and uncover new business.
• Seek out new prospects to expand market reach and diversify opportunities.
• Monitor market trends and competitor activities to provide insights and guide sales/marketing direction.
• Track industry movements to help shape new market approaches for 40HRS’s client.
• Oversee sales-related marketing and commercial campaigns to boost growth.
• Manage pricing structures and adjustments across different markets.
• Improve and unify internal commercial processes and tools.
• Serve as the primary contact for clients, handling all communication, coordination, and discussions.
• Manage the full customer cycle, including forecasting, planning, order control, delivery, and payment follow-up.
• Address and resolve customer issues quickly to improve satisfaction and encourage repeat business.
• Support cross-country collaboration and drive new ways of working within the organization.
• Ensure all activities comply with the client’s policies on conduct, EHS, quality, and local regulations.
• Coordinate product samples from request to approval, working closely with application engineers.
• Maintain up-to-date knowledge of product features and developments.