1. Bearing maintenance and technical supports at the countrywide customers

· To identify and analyze technical details of customers' requirements and to communicate these clearly and accurately to both the customer and the organization.

· To work closely with the sales organization, contribute to opportunity generation and support the development of value-added solutions.

· To support application reviews on machines and equipment.

· To participate in the execution of Root Cause Analysis of the customers' application

2. Provide technical solutions to industrial customers

· To conduct and support internal and external training

· To be responsible for customer relationship management at the engineering level.

· To create application engineering proposals and customized solutions according to customer requirements and present to customer concisely with the application concept, design, and technical specifications.

· To propose necessary technical report, solution proposal in both English and Vietnamese as needed.

· Solid technical knowledge of bearing application and maintenance of rotating equipment.

· Good hands-on, experiences and skills in maintenance of industrial rotating equipment, willing to work on-site

· Ability to understand customers’ business and requirements.

· Good planning, coordination, interpersonal and problem- solving skills

· Independent, self-motivated, and self-disciplinary working style

· Team working both locally, regionally and on area level

· Has a basic knowledge on key industries

· Presentation skills

· Ability to build strong customer relationship

· Good command of English & translating skills

· Ability to use basic electronic literature & software (preferred)