Master the company's products, familiarize with the customer's product usage process, and understand the customer's deep needs to complete additional purchasing tasks;
Actively find and approach new customers, visit customers regularly, maintain good relationships with them; have a deep understanding of customers’ company operating process, and promptly detect and solve problems;
Ability to build and strengthen relationships with key decision makers and influencers within assigned accounts to gain deep insight and anticipate their needs
Create customer-centric account plans, develop impactful goals, strategies, and actions to ultimately identify and secure new business, retain existing business, and ensure high customer satisfaction
Proactively understand industry and market trends and best practices as well as
Classin products, services and processes to maintain relevance to clients and prospects
Work with the technical team to ensure technical support and after-sales service
Work closely with the finance team to support the resolution of key invoices and follow up on key accounts receivable
Promote and participate in marketing campaigns and events
Other relevant tasks that the company requires.
Yêu cầu công việc
Bachelor's/Master's degree in a relevant field
More than 3 years of experience working in the field of large sales, with priority given to those with customer sources in education field
Excellent communication and influencing skills in a sales/CRM environment
Experience in gaining key customer insights and influencing others to take action
Demonstrated ability to continuously learn on the job, proactive, and responsible;
Goal-oriented, quick learning ability, and willingness to challenge high income
Vietnamese native; Fluent in Business English; good at using Chinese is preferred but not required