Service Delivery Manager (IT, Infrastructure & Applications service, Insurance domain) - (90Mil - 100Mil)

Hồ Chí Minh
Toàn thời gian

Mô tả công việc

  • 15+ years of work experience with at least 4 to 6 years of experience in the SDM role
  • Experience with customers in Insurance domain is an advantage
  • Strong client focus – ability to operate at prime customer contact level typically at senior director levels
  • Demonstrates a breadth and depth of operational Infrastructure & Applications service delivery management expertise, preferably in an international environment
  • Demonstrable experience of having designed and implemented significant productivity as well as customer satisfaction improvements
  • Significant experience of leading and managing teams (including matrix management) within an operational service delivery or shared services environment
  • Strong commercial and financial awareness, monitoring, co-ordination and budget ownership
  • Thorough understanding of customer’s business and market sector and able to use that knowledge to anticipate how future services offers need to evolve to meet customer requirements
  • Strong communicator at all levels
  • Relevant university degree and/or professional qualifications (e.g. ITIL or PRINCE2 preferred)

Yêu cầu công việc

  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • At least 10 year(s) of working experience in the related field is required for this position.
  • Preferably Assistant Manager / Managers specializing in IT/Computer - Network/System/Database Admin or equivalent.
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