Key Responsibilities 1. Import–Export • Handle full cycle of import–export documentation for industrial equipment, machinery, spare parts, and technical products (contracts, invoice, packing list, BL, C/O, C/Q, test reports, etc.). • Coordinate with suppliers, shipping lines, customs brokers, and logistics partners to ensure compliant and timely shipment. • Monitor shipment progress, update delivery schedules, and proactively solve issues related to customs clearance, delays, or document discrepancies. • Ensure compliance with local regulations, Incoterms, HS codes, and engineering productspecific requirements (dangerous goods, technical certification, safety standards). • Maintain accurate documentation and filing for audits, ISO, and internal compliance. 2. Sales Administration Support • Coordinate with technical teams, warehouse, procurement, and accounting to ensure correct product specifications, delivery timelines, and after-sales documentation. 3. Commercial Coordination • Liaise with overseas suppliers (Japan/Europe/ASEAN) to follow up on production schedules, document issuance, and technical clarifications. • Support customer communication regarding order status, payment follow-up, warranty documentation, and after-sales procedures. • Assist in preparing commercial contracts, compliance documents, and standards required in engineering projects (ISO, safety, risk assessment). • Coordinate logistics and administration for customer visits, supplier meetings, and technical training sessions.
Bachelor’s degree in International Business, Engineering, Supply Chain, or related fields. • 1–3 years of relevant experience in import–export, sales admin, or commercial roles within the engineering/industrial sector. • Good understanding customs procedures, and international shipping of industrial goods. • Experience with technical or engineering products is a strong advantage. • Proficient in MS Office • Strong English communication skills Skills & Competencies • High attention to detail and accuracy in handling technical documentation. • Strong analytical thinking and problem-solving ability. • Effective communication and coordination across departments, suppliers, and customers. • Customer service mindset combined with technical awareness III. Benefits • Competitive salary and performance-based bonus. • Opportunities to participate in technical product training with international suppliers. • Health and social insurance as per regulations • Professional, stable, and high-standard work environment aligned with global engineering companies. • Career development paths in sales engineering, import–export management, or commercial operations. • 12 days off annual leave per year • Annual domestic/foreign travel according to company regulations