Customer Services (HN/HCM)

12-09-2025
Hà Nội
Toàn thời gian

Mô tả công việc

A. JOB DESCRIPTION

1. Direct communicate with Customers to receive inquiries for transportation & customs

2. Direct communicate with relevant parties for requested information to prepare documentation for transportation and custom inquiries

3. Input data accuracy and well update in system

4. Complete all necessary records and reports in a timely and accurate.

5. Supervise and coordinate unloading of inbound/outbound shipments

6. Prepare related documents for the shipment/order.

7. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.

8. Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.

9. Maintain good relationship with customers and subcontractors

10.Respond to customer’s emails and escalations for activities in a timely manner

11.Conduct operation in line with SOPs, work instructions

12.Comply with the safety environment policy and company regulations.

13.Maintain teamwork, productive working environment

14.Send invoices and shipments documents to request payment from customers

15.Strictly follow safety policies and client’s requirements and regulations. 

Yêu cầu công việc

B. JOB REQUIREMENTS

1. Graduated with major in Economics, Logistics, Foreign trade,,…

2. Good at Chinese.

3. Have experience at the same position and in Logistics company.

4. Proficiency in computer software like MS Office, typing;

5. Good interpersonal and negotiation skills;

6. Customer oriented mindset, clear pronunciation, efficient and "can do" attitude, good team player.

Các phúc lợi của công ty

  • Bảo hiểm y tế
  • Thưởng thêm

Tham khảo cho bạn

Báo cáo là spam! thành công .
Báo cáo là lừa đảo thành công .
Chat Icon Trợ lý AI
Jobexpress AI
Xin chào, tôi là trợ lý thông minh của Jobexpress.vn, bạn cần tôi hỗ trợ gì ạ?