About this team

Quality is at the heart of who we are. The Supplier Quality team key’s objective is to ensure the highest quality in raw materials and garment manufacturing and production. This team leads, manages and proactively works with our global vendor base to ensure Lululemon quality standards are met. This team will implement, automate, streamline and enroll all staff members in a comprehensive quality control and process excellence initiative without compromising Lululemon’s design flare and time to market. 

The Supplier Quality team works closely with business functions across the Product Integrity organization as well as the greater supply chain organizations and LLO’s. 

A day in the life:

Prevent, control and remediate quality non-conformances or defects before and during production

Key Responsibilities:

·         Review and approve pre-production samples

·         Conduct RM PPMB

·         Conduct pre-production meetings with factories in accordance with policy and procedure

·         Ensure conformance to established visual standards

·         Audit supplier/mill’s quality controls through physical inspection and analysis of the supplier’s inspection data

·         Review and calibrate any differences between RM and FG’s visual inspection reports (outgoing and incoming)

·         Review and remediate non-conformances during production, including scoping, preliminary root-cause analysis, and rectifying any impacted units

·         Suspend production when key non-conformances cannot be immediately resolved

·         Resolve any issues or non-conformances identified by the Global QA Team

·         Validate completion of style and RM related CAPAs

Other Responsibilities:

·         You work cross-functionally with your SSC (Store Support Centre) and LLO quality partners to support quality and brand initiatives at the factory and to achieve the goal of having the highest quality apparel

·         You will ensure that the garments/accessories produced for lululemon meet or exceed the quality expectations

·         You will work on improvement plans with the factories when issues arise and ensure that the projects are executed to successful completion

·         You coach factory partners at all levels in quality, including the aspects that make lululemon aesthetically and functionally the highest quality

·         You support new technologies and techniques in production through benchmarking, educating and sharing knowledge with the SSC, LLO and other quality educators

·         You communicate and review quality scorecards with factories

·         You will be a conduit for explaining QA directives, SOPs new processes to the factories

Qualifications:

·         Bachelors degree in textiles, industrial engineering or related field

·         5+ years experience working in a quality assurance role working directly with factories

·         Good understanding of the pre-production process in garment manufacturing and passion for quality management

·         Eager to learn, initiative taker and problem solver

·         Work comfortably with systems and MS Office programs and travel when needed

·         Strong ability to work independently within the structure of a team, work under pressure and meet deadlines

·         Desire to elevate the world from mediocrity to greatness

·         You love to have fun and sweat

Must haves:

·         Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

·         Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

·         Communicates with honesty and kindness, and creates the space for others to do the same.

·         Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

·         Fosters connection by putting people first and building trusting relationships.

·         Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.